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Frequently Asked Questions

We're on a mission to improve access to healthcare, making it faster and more affordable, with Odycy.

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What Are The Age Requirements For Taking Out A Medical Loan?

You will need to be aged 18 and over.

Financing
How Long Does It Take To Get A Medical Loan?

With online applications we aim to provide you with a decision instantly.

Financing
For A Healthcare Loan, How Much Can I Borrow?

Financing from £350 to £25,000 is available. Your chosen clinic or hospital will confirm the cost of your treatment or procedure and this will determine the maximum amount that you can borrow.

Financing
What Will The Term Of The Medical Loan Or The APR Be?

The relevant options applicable to your chosen hospital or clinic will be made available for you to consider before you apply.

Financing
Do I Need To Have A Good, Clean Credit History In Order To Get A Health Care Loan?

This will certainly make it easier for you to get finance. All finance is subject to status and Terms and Conditions. If you have concerns over your credit history, we would suggest you contact a credit reference agency for more information.

Financing
Do I Have To Be A UK Resident To Apply For A Loan?

To be eligible to apply for a loan for a medical test or treatment, you will need to have been a permanent UK resident for at least the last 3 years.

Financing
Who Can Apply On My Behalf?

If you are undergoing surgery, dentistry or purchasing an approved health service, and have been offered help with borrowing, an application can be submitted on your behalf by a friend or family member. All applicants will be credit checked during the application.

Financing
Do I Need To Be A Homeowner In Order To Get A Loan For Surgery Or Another Medical Procedure?

No, it is not necessary for you to be a homeowner to apply for finance.

Financing
Can I Take Finance Out If I’m Self-Employed?

Yes, you can. Even if you’re self-employed you can still qualify for loans for surgery, dentistry or other healthcare services. The lender may require you to provide proof of income. You’ll be guided through the application process to make it as easy as possible for you.

Financing
What Information Do I Need To Provide When Applying For Finance?

When applying for medical finance, like other borrowing conditions, you will need to provide your full name, date of birth, 3 years of address history and 3 years employment history, as well as income and expenditure details.

Financing
What Do I Need To Do Before Applying For A Loan?

Before applying for a loan for healthcare you should have chosen the clinic or hospital that will complete your procedure and understand the cost of your procedure.

Financing
Who Provides The Finance?

Odycy is an Introducer Appointed Representative (IAR), and is not a lender or broker. Your chosen treatment provider will act as either an appointed representative or direct broker to the lender.

Financing
How Will My Healthcare Budget Be Spent?

You have the flexibility to tailor your healthcare plan, ensuring it aligns with your business priorities and the needs of your employees.

Corporate
Can I Put My Budget Towards Complimentary Services?

Yes, you can access a range of complimentary services beyond the Trust, giving you more control over your choices.

Corporate
Can I Work With Odycy If I Already Have A Corporate Trust Set Up?

Absolutely, Odycy can serve as your trust's administrator or assist in setting up a new trust.

Corporate
Is A Corporate Trust More Flexible Than Private Medical Insurance?

Yes, Corporate Healthcare Trusts offer greater flexibility, enabling you to design bespoke solutions for your business.

Corporate
Are Corporate Medical Trusts Difficult To Set Up?

With Odycy's support and robust legal documentation, setting up your trust is straightforward and hassle-free.

Corporate
What Happens After The Healthcare Trust Is Set Up?

Odycy provides ongoing support, including dedicated account managers and clinical teams, ensuring your Trust runs smoothly.

Corporate
Are Safeguards In Place For Expensive Claims?

Yes, stop-loss insurance can protect against unexpectedly high claims, and our clinician-led approach explores cost-effective options.

Corporate
How Does Odycy Work?

Odycy helps you to find and book the best tests, treatments or healthcare appointments according to your needs - price, time, location or rating. If a doctor has referred you for a test or treatment directly onto Odycy, you can browse nearby providers in one click from the Odycy referral in your inbox. If you haven't been referred onto Odycy, just search for the test, treatment or appointment that you need. Choose a provider that fits your schedule or meets your budget, and book directly. If a referral is required you can get or upload a referral from an online doctor available through Odycy.

General
What Services Are Available On Odycy?

We know that it can be difficult figuring out how to get private medical treatment in the UK, so we do everything we can to make this process fast and to help you feel supported. Odycy can help you to find and book everything from same-day in-person doctor appointments, to MRI scans and blood tests, and even help you to schedule more affordable surgery sooner with a provider of your choice. Most tests, treatments and appointments can be booked directly online with the provider you choose. For some services, like surgical procedures, after choosing the provider with the best price, location or rating for you, you can submit a fast form inquiry to get called back for booking, usually the same day. If you're having trouble finding what you need, you can book an appointment with an online doctor who can write a referral onto Odycy.

General
Do All Tests Or Treatments Require A Referral?

No, most tests and treatments can be booked without a referral. A referral is required for scans that expose you to ionising radiation, or when the provider needs to be sure that they have someone else who is looking after you who they can send your results to for follow-up. Each provider determines whether or not they require a referral, depending on the pathways they have in place for explaining test results. This is in line with best medical practice and national guidelines. Tests or treatments requiring a referral are clearly marked with a Referral symbol on the providers profile. You can always ask Odycy if you have any questions, or book an appointment with a doctor online to discuss your results.

General
What If I Don't Have A Referral Or Have A Paper Referral?

You can get a referral from an online doctor on Odycy. A short online or telephone doctor appointment with any of our participating providers is an easy way to get an electronic referral, that can be sent directly to your inbox. From the referral you can explore nearby providers, and compare price, rating and appointment times for the tests or treatment that you need. If you have a paper or PDF referral, just upload it to Odycy. We'll make it electronic and you can use it on Odycy to find and book the test or treatment that you need.

General
What Happens To My Results?

Depending on which healthcare provider you book with, you'll have your results either given to you or sent back to the referring clinician. Each provider has pathways in place to make sure that all results are appropriately followed up and that you or your doctor are given the information that you need.

General
I Can't Find What I Need?

If you need help finding the right private healthcare services from the best private healthcare provider in the UK, you can schedule an appointment with a doctor online or by telephone through Odycy. Our expert care coordinators are also here to help.

General
How Do I Pay For The Services On Odycy?

Health services available through Odycy are delivered by private healthcare providers. Insured patients will usually be able to access these services using their insurance. Patients who don't have insurance can pay for these services directly. Using Odycy to choose to go private for your healthcare needs, allows you to compare price, and appointment availability to find the most affordable options, from reputable healthcare providers, near you.

General
How Does Odycy Benefit Patients?

Patients have the option to choose fast access to the most affordable healthcare from the best providers near them, arrange surgeries at an earlier date at the best prices, and find and book medical tests, treatments, and appointments suited to their individual needs.

General
What Is Odycy's Approach To Healthcare Outsourcing?

Odycy focuses on a cost-wise, patient-first approach to healthcare outsourcing. We prioritise affordable access to healthcare without compromising on the quality of care, ensuring fast and efficient access to healthcare services for patients and organisations.

Corporate
What Types Of Healthcare Services Does Odycy Facilitate Access To?

Odycy can assist with a wide range of healthcare needs, from occupational medicals to surgical procedures. Our network includes various healthcare services, ensuring that you can find the right care for your specific needs.

Corporate
How Does Odycy Ensure Fast Access To Healthcare?

Through our provider-agnostic outsourcing model and AI-engineered networks, Odycy delivers faster access to healthcare services. We connect you with the best providers quickly and efficiently.

Corporate
Can Odycy Help In Cutting Healthcare Costs?

Yes, Odycy specialises in making healthcare more affordable. Our expert care coordinators and commercial relationships help in procuring the most cost-effective healthcare solutions without compromising quality.

Corporate
Is Odycy's Service Customisable To Individual Or Organisational Needs?

Absolutely. Odycy offers bespoke health service procurement, tailoring solutions to the unique requirements of your organisation or personal healthcare needs.

Corporate
Who Can Benefit From Odycy's Services?

Both individual patients seeking fast access to healthcare and Odycy partners, such as organisations looking for cost-effective access to a broad network of private providers, can benefit from our services.

Corporate
What Are Some Of The Frequently Outsourced Services Provided By Odycy?

Odycy facilitates a range of services including annual employee health screenings, occupational vaccination services, diagnostic endoscopy, elective surgical procedures, various medical fitness certificates for specific occupations and industries, and more.

Corporate
How Does Odycy Ensure The Quality Of Healthcare Providers In Its Network?

Odycy carefully selects healthcare providers based on stringent criteria to ensure high-quality care. We collaborate with some of the best providers in the industry to guarantee excellent healthcare services for our clients.

Corporate
What Is Odycy?

Odycy is a digital platform designed to connect private patients seeking care with healthcare providers in the UK. It offers real-time booking, electronic referrals, and efficient workflow management to help providers maximise their bookings, customer satisfaction, and revenue.

Providers
How Can I Access Odycy's Services?

To access our healthcare outsourcing services, get in touch through our website to discuss your individual needs, discover our network and find the right healthcare solutions for your organisation.

Corporate
How Can Odycy Benefit My Healthcare Practice?

Odycy can help increase your clinic's capacity with dynamic scheduling, attract more customers by integrating your services into the digital patient journey, and improve workflows. It also offers free marketing to enhance your clinic's visibility and a data-driven dashboard for business insights.

Providers
Is Odycy Really Free?

Yes, signing up for Odycy’s software is free for providers. This includes access to dynamic real-time scheduling, resource management, operator management, and more. However, standard third-party payment processing fees may apply.

Providers
How Does Odycy Help In Scheduling Appointments?

Odycy uses dynamic, real-time scheduling to optimise your clinic's capacity, increasing appointment availability and customer conversion, thereby driving growth.

Providers
What Kind Of Providers Can Join Odycy?

Odycy is specifically designed for diagnostic and treatment providers. Whether you are a small clinic or a large healthcare facility, Odycy can cater to your scheduling and referral needs.

Providers
How Does Odycy Integrate With Telehealth Platforms?

Odycy positions your services within the patient journeys of telehealth patients, thereby bringing patients who actively need tests and treatments from online doctors, directly to you.

Providers
How Does Odycy Help With Marketing?

Odycy functions as a free, expert marketing team for your business. Being venture-backed, it invests significantly in promoting your business to the right customers.

Providers
How Can Odycy Help Me Make Data-Driven Decisions?

Odycy provides a data-driven dashboard that offers insights, support, and visibility, helping you make informed decisions to grow your business.

Providers
How Do I Sign Up For Odycy?

Signing up is easy and can be done with just one click. If you need help, Odycy offers personalised onboarding to ensure the software perfectly fits your services.

Providers
What Is Odycy?

Odycy is where private patients find, compare and book healthcare. Odycy is an electronic referral service that lets patients choose their provider. Doctors write referrals onto Odycy, where patients can access their referrals, and immediately browse and book the best providers for them. They can compare providers based on price, appointment times, location and ratings, to book their care where and when they need it, at a price they can afford.

Referrers
How Does Odycy Improve Patient Care?

Odycy enhances patient outcomes and satisfaction by offering rapid, convenient access to affordable healthcare. It permits patients to select their provider, ensuring they receive care when and where they need it, at a price they can afford.

Referrers
How Does Signing Up To Odycy Benefit Me As A Referrer?

By registering for Odycy, you can submit e-referrals directly onto Odycy. This time-saving referral process lets patients use their referral and choose their provider according to their needs - price, time, location or reputation. Faster access to care improves patient outcomes. Prioritising patient choice improves patient satisfaction with the referrers own service.

Referrers
What Makes Odycy Different From Traditional Referral Methods?

Unlike traditional referrals, Odycy empowers patients to choose their healthcare provider. This patient-centred approach ensures quicker access to care and aligns with patients’ individual needs and preferences. Self - pay patients can save on the cost of care, or find an appointment sooner at a provider nearby.

Referrers
Who Can Use Odycy?

Odycy is designed for healthcare providers, referrers, and patients seeking care. It streamlines the referral process for providers and offers patients a user-friendly platform to access healthcare services on their terms. Referrers can Sign Up to Odycy for Free.

Referrers
How Does Odycy Contribute To A Healthier Planet?

With every referral made through Odycy, a tree is planted. This initiative contributes to environmental sustainability and aligns with the aim of promoting a healthy planet.

Referrers
Is There A Cost To Sign Up For Odycy?

Registering for Odycy is Free. Healthcare providers and referrers can easily join the platform and start offering better, more accessible care to patients.

Referrers
How Do Patients Access Their Referrals On Odycy?

Patients can access their referrals directly on the Odycy platform. After being referred onto Odycy for a service, patients can login with the login details provided to them and then have the flexibility to choose and book the best service provider for their needs.

Referrers
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